ideal customer

Name: Aidan Murphy

Age: 38

Location: Dublin, Ireland

Education: Master’s Degree in Engineering

Family Status: Married with two children

Ideal Customer

Job Role and Responsibilities:

Consultant Engineer specialising in infrastructure development for large-scale commercial projects.
Responsible for designing and overseeing the implementation of electrical and data systems in new constructions and renovations.

Job Challenges:

  •  Finding reliable, high-quality electrical installations that comply with safety and efficiency standards.
  • Ensuring seamless integration of power and data connections in high-traffic areas without compromising on aesthetics

Goals and Motivations:

  • To provide innovative solutions that enhance the functionality and safety of commercial spaces.
  • Staying ahead of industry trends and incorporating the latest technology in his projects.
  • Industry-Specific Needs and Challenges:

    • Requires durable and reliable electrical solutions that can handle heavy usage and harsh conditions, especially in places like airports and stadiums.
    • Needs products that are easy to install and maintain, and that offer both functionality and aesthetic appeal.

    Information Sources:

    • Industry journals and magazines, online forums, trade shows, product demonstrations, and peer recommendations.

    Pain Points:

    • Difficulty in finding products that combine high IP rating with ease of use and elegance.
    • Balancing budget constraints with the need for high-quality, durable installations.  

    Decision-Making Criteria:

    • Product reliability, durability, and compliance with safety standards.
    • Aesthetic appeal and ease of integration into existing infrastructures.
    • Cost-effectiveness and long-term value.
    • Customer support and warranty offered by the manufacturer